The global market for IT infrastructure services is anticipated to grow at an impressive CAGR of more than 5% between 2016 and 2020.
Procurement market intelligence analysts have announced the top five leading suppliers for the IT infrastructure services in their latest research report. The IT infrastructure services industry is undergoing transformation with respect to supply and technology landscape. Suppliers are adapting to these changes by implementing technology that can enhance their operational efficiency. risk, and achieve scalability of database capabilities.
This category spend intelligence report is based on the synthesis, analysis, and interpretation of information about the global IT infrastructure services market collected from specialized sources. The analysts have derived insights using a mix of primary and secondary research with an aim to provide a holistic picture of the market.
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Competitive vendor landscape
Suppliers are enhancing their capabilities to offer customized services to cater to their requirements to cater to the increasing demand for outsourcing IT infrastructure from large companies. They are also attempting to enhance their global reach and service capabilities by involving in mergers and acquisitions.
According to Angad Singh, a category specialist at Technavio,“ The market is currently witnessing an increase in the adoption of hybrid cloud. Several organizations are opting for opex-based hybrid cloud owing to benefits such as better application performance, high level of transparency, and ability to analyze cloud spending. Rackspace, one of the leading service providers of IT infrastructure services, delivers services using hybrid cloud due to increased demand from clients.”
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Top five suppliers in the IT infrastructure services market space
IBM
IBM’s infrastructure services aid digital transformation and consistently deliver improved quality, financial value, and flexibility. The company provides its clients with standardized cloud infrastructure services by creating hybrid cloud environments using SoftLayer and cloud-managed services. The company delivers support services ranging from product maintenance, and support and maintenance of solutions, to improvement of available IT infrastructure.
Key services: Strategic outsourcing services, Integrated technology services, Cloud services, Security services, Networking services, and Technical support services.
Hindustan Computers
HCL’s provides infrastructure services to over 20 of the Fortune 100 companies for the management of mission-critical IT environments. The company offers its services to customers through an established network of service centers across the globe. The company manages five million IT assets and devices globally, and 17 million helpdesk contacts for around 1.4 million business users.
Key services: Cloud services, Business service management, Next-gen network services, Digital operations, and Integration of information security and systems.
Accenture
Accenture offers innovative infrastructure services that can help organizations improve efficiency and efficacy of existing technologies. It has delivered data center transformation services to around 1,000 client organizations across the globe. Accenture has around 20 integrated data centers across the globe through which it offers efficient storage and network services to clients.
Key services: Data center transformation services, Infrastructure transformation services, Network transformation services, Workplace transformation services, Security transformation services, and Operations transformation services.
Tata Consultancy Services
The infrastructure services of TCS provide expertise in new-generation transformation models such as IaaS, PaaS, and SaaS, along with effective infrastructure management solutions. The company follows an analytics-led approach to help clients shift from traditional infrastructure to next-generation delivery models. The services of TCS are delivered seamlessly by TCS GNDM across nearshore, offshore, and onshore locations. The company uses Lean Six Sigma and systematic improvement plans to reduce risks.
Key services: Data center management services, End-user computing, Converged network services, Application management services, Enterprise system management, and Transformation solutions.
Hewlett-Packard
HP’s infrastructure services own a wide array of multivendor platforms, devices, and applications, which include 78,000 servers and over 1 million network ports. The company’s professionals work closely with clients to understand business goals and budgets, and provide appropriate approaches for achieving these goals. It maintains world-class technological laboratories and global centers of excellence that consistently support technological innovation
Key services: Physical data center management services, Storage services, Network and telecommunication services, Managed web services, Security management services, and Middleware management services.
A more detailed analysis is available in the procurement market intelligence report titled, ‘IT Infrastructure Services – Procurement Market Intelligence 2016’.
