- Key Leading Countries include USA, Germany and Japan
TechNavio, an independent London-based research firm today announced the publication of its research report on Global IT Service Management (ITSM) Market. The report findings, which are for the forecast period 2012-2016, find increasing popularity of (ITSM) Market among small and medium scale enterprises (SMEs).
SMEs having smaller budgets often opt for public cloud services for meeting their business requirements. The pay-per-use model for (ITSM) is making the solution feasible for SMEs, as they pay only for their usage. This is leading to increasing competition among large vendors like IBM, CA Technologies, BMC Software and Hewlett-Packard to offer a host of solutions to attract SMEs. Some of these large vendors are now offering services like, IT service desk, IT asset management, application performance management, availability and performance management, network management, job scheduling, and DBMS to attract SMEs and increase their market share.
TechNavio’s senior analyst and co-author of this report commented saying, “Configuration management accounted for the largest share of the Global ITSM market in 2012 and is expected be the fastest growing application sector by 2016. The key factor contributing to the growth of the Configuration Management market is the need to comply with the constant regulatory changes in various industry verticals. This market is also witnessing increased adoption of cloud-based solutions which will help in improving the demand for configuration management solutions in the future.”
To determine the scenario for these vendors in the next 3-4 years, TechNavio analysts have conducted in-depth analysis of the impact of drivers, challenges, and trends of this market featuring data on product segmentations, vendor shares, growth rate by revenue, and an evaluation of the different buying criteria in order of importance.
If you are interested in more information on this topic and our upcoming research on https://www.technavio.com/report/global-it-service-management-itsm-market… please send an e-mail to media@TechNavio.com.
About TechNavio
TechNavio is a leading technology research and advisory company with a global coverage. We focus on emerging technology trends that can shape the market. We identify and explain these trends to our customers to help them take better decisions.
TechNavio models the trends using a mix of quantitative and qualitative tools in its proprietary research methodologies. We build forecasts across market segments and geographies based on the trends identified. These forecasts and analysis are used to help our customers identify new and existing opportunities in their markets. We also help customers assess their competitive position in a changing market scenario.
TechNavio analysts employ primary as well as secondary research techniques to ascertain the size and vendor landscape of the Global IT Service Management (ITSM) Market. Our analysts obtain the information using a combination of the bottom-up and top-down approaches, besides using in-house market modeling tools. They corroborate this data with the data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.
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Founded in 2003, TechNavio has about 200 analysts globally. We cover more than 500 technologies across 80 countries. Our analysts are closely monitoring the market every day by talking to all the industry participants. We have proprietary databases that provide us with a complete perspective of the market. TechNavio develops over 2000 pieces of research deliverables every year.
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