TechNavio recognizes the following companies as the key players in the Value-added Managed Services Market in APEJ: Cisco Systems Inc., Hewlett-Packard Co., IBM Corp., and Juniper Networks Inc.
Commenting on the report, an analyst from TechNavio’s team said: “The cloud-based managed service model is taking off at a tremendous pace now and is expected to be a key trend in this market in the next few years. There appears to be a decent market for managed cloud services at the small and mid-market level. Given the advantages of cloud services, many end-users prefer cloud-based solutions. Further, with advantages such as reduced cost and ease of installation and operation, SMBs find cloud services more useful compared to other traditional service offerings. Thus, seeing the increasing demand and popularity of cloud-based offerings, many vendors in the Value-added Managed Services market in APEJ are offering cloud-based services.”
According to the report, one of the main growth drivers is the need to reduce operation cost and time. There has been a significant transformation and development in the way firms have approached IT services in the past decade. Currently, the market is witnessing increasing demand for managed services. With the growing number of vendors of managed services with 24/7 availability and high-quality services, organizations are increasingly seeking such services to reach out to the local talent and maintain an economical cost structure in their organizations.
Further, the report states that one of the major challenges is the lack of transparency of SLAs. SLAs are extremely important to a customer as well as a managed service provider. Most often customers do not know what services to choose as a part of the SLA. Also, managed service providers are often not consistent and fail to fulfill their promises.
The report also includes a discussion of the other vendors operating in this market. The other vendors in the market are Alcatel-Lucent, AT&T Corp., Avaya Inc., BT Group plc, Computer Sciences Corp., Dimension Data plc, Fujitsu Corp., Lucent Technologies Inc., National Communication System, NTT Communications Corp., Singapore Telecommunications Ltd./SingTel, Telstra Corp. Ltd., and Verizon Communications Inc.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. For further information on this report, please visit https://www.technavio.com/report/value-added-managed-services-market-apej…
TechNavio, the market research platform of Infiniti Research Ltd., publishes periodic market research reports on niche and emerging technologies. For more information on our market research, please visit https://www.technavio.com/it-hardware-software-services
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