Technavio, a tech-focused market research firm, has published a new report on the global cloud-based PBX market, which is expected to grow at a CAGR of close to 16% during the forecast period 2017-2021.
Based on geographical segmentation, Technavio market researchers categorize the global cloud-based PBX market into the following key regions: the Americas, APAC, and EMEA.
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Global cloud-based PBX market in the Americas: The rapid advancement in 5G technology and large-scale deployment of LTE network infrastructure is driving the growth of the American market. The evolution of business models in the telecom industries to include value-added service (VAS) and bundled services will boost the demand for cloud PBX market in the region. The rising requirement for high-speed broadband access network and advent of several online applications and social media will encourage telecom service providers to provide high-quality services and expand wireless networks. The use of cloud-based PBX will help these vendors to implement power-efficient solutions to reduce power usage due to increasing demand.
According to Abhishek Sharma, a lead analyst at Technavio, specializing in research on cloud computing, “Increasing effort by several vendors towards the improvement of the user interface and its underlying technology will drive the growth of the market in the Americas. Leading vendors like Skype recently launched Skype Cloud PBX, which is a freemium model to develop a huge customer base. The vendors are also forming strategic partnerships with communication service providers to increase the number of users across the American market.”
Global cloud-based PBX market in EMEA: The deployment of advanced LTE network to improve the performance of network connectivity and enhance user experience will lead to the growth of the market in the EMEA market. The increasing demand for enterprise cloud-based calls will fuel the adoption of cloud-based PBX in the region. The UK, France, and Germany are the largest revenue generating countries in the region. The government of Africa is deploying free Wi-Fi throughout public spaces, which will propel the growth of the market in the region.
Global cloud-based PBX market in APAC: The availability low-cost Internet-enabled devices such as smartphones and tablets will increase the demand for cloud-based PBX in the APAC market. The leading vendors in the market are offering VoIP gateways to provide a broad range of solutions to accommodate the needs of enterprises with a virtually unlimited number of stations. The implementation of advanced communication devices and software will propel the growth of the market in this region during the forecast period.
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The top vendors operating in the global cloud-based PBX market are:
- MegaPath
- Microsoft (Skype)
- Nextiva
- RingCentral
- Vonage
Other prominent vendors in the market include 3CX, 8×8, Allworx, Avaya, Barracuda Networks (CudaTel), BullsEye Telecom, Cisco, Digium, D-Link, Estech Systems, Fonality, Jive Canada, Linksys, Mitel Networks, NEC, Panasonic, Sangoma, ShoreTel, VirtualPBX.com, and Zultys.
A more detailed analysis is available in the Technavio report titled, ‘Global Cloud-based PBX Market 2017-2021’. Technavio also customizes reports by other regions and specific segments upon request.
Other related reports:
- Global Mobile Communication Antenna Market 2017-2021
- Global Enterprise Communication Infrastructure Market 2016-2020
- Global Web-Based Real-Time Communication Market 2016-2020
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