Technavio, a tech-focused market research firm, has published a new report on the global VoIP services market, which is expected to grow at a CAGR of close to 10% during the forecast period 2017-2021.
Based on geographical segmentation, Technavio market researchers categorize the global VoIP services market into the following key regions: the Americas, APAC, and EMEA.
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Global VoIP services market in EMEA: Initiatives by key vendors to improve the performance of network connectivity that enhances user experience with the roll out of LTE networks across the region will lead to the growth of the EMEA market. The market is also driven by strategic alliances between telecom companies that are aiming to provide excellent connectivity solutions to small and medium-sized enterprises (SMEs).
“The VoIP market in the EMEA will experience exponential growth due to the availability of low-cost data packages and the high-speed Internet access offered by carrier networks. The UK, France, and Germany will emerge as the key revenue generators in this market during the forecast period. Moreover, the efforts undertaken by the African government to deploy free Wi-Fi throughout public spaces will have a positive impact on the overall growth of the EMEA market,” says Abhishek Sharma, a lead analyst at Technavio, specializing in research on the machine to machine (M2M) and connected devices.
Global VoIP services market in APAC: The increasing demand for low latency wireless mobile technology will fuel the growth of the market in the APAC region. APAC has the largest penetration of mobile Internet, and the region is expected to accelerate demand for VoIP services among individual and corporate consumers. Countries like South Korea, India, China, and Singapore will contribute the highest revenues in this market.
Global VoIP services market in the Americas: The large-scale deployment of LTE network infrastructure and the evolution of new business models in the telecom space will help in the growth of the American market. The rising demand for the high-speed broadband access network will increase the requirement of VoIP services in this region. Furthermore, leading vendors in the Americas are adopting the freemium model to increase their customer base and profitability.
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The top vendors operating in the global VoIP services market are:
- Avaya
- Microsoft Skype
- Viber Media
- Vonage
Other prominent vendors in the market include 8×8, Apple (FaceTime), BigAnt, Cisco (Jabber), Facebook, Google (Hangouts), HipChat, IBM (Sametime), InPhonex, Kakao Japan, Kosmaz Technologies (VoIP), Line, magicJack, Nextiva, One Horizon Group, RingCentral, Talk360, TATA Communications, Telefonica (Tu Me), Tencent (WeChat), T-Mobile, and Vyke Telecoms.
A more detailed analysis is available in the Technavio report titled, ‘Global VoIP Services Market 2017-2021’. Technavio also customizes reports by other regions and specific segments upon request.
Other related reports:
- Global Mobile VoIP Market 2016-2020
- Global Enterprise Media Gateway Market 2016-2020
- Global Enterprise Communication Infrastructure Market 2016-2020
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