Technavio’s market research analysts estimate the global mobile workforce solution market to generate revenue worth $7 billion between 2015 and 2019. The BFSI, utilities, and communications sectors are witnessing high adoption of mobile device management and mobile workforce solutions. The Americas dominate the global market for mobile workforce solutions, accounting for 43% of the total market revenue. The market in this region is mainly driven by the high number of mobile workers in North America. Mobile workforce solutions allow organizations to locate, process, manage, automate, and improve mobile field service workers and their tasks.
The new market research report from Technavio provides a breakdown and analysis of the mobile workforce solution segments by technology.
“Of late, the mobile workforce market is witnessing increased use of biometric terminals especially fingerprint terminals in the smartphones. Such biometric technologies minimise the privacy-related issues due to their higher levels of authenticating credentials. Smartphone-based mobile workforce applications provide employees with direct access to their HR data and attendances in remote places. Also, with next-generation mobile workforce management (MWM) solutions, the employees can create tasks in corporate systems with entire automation facilities. For instance, the customers can assign urgent tasks to the field workers by pressing a button on an instore kiosk which will direct them to the workers’ mobile device,” says Navin Rajendra, Lead Analyst, ICT, Technavio Research.
Cloud-based mobile workforce solutions dominate the global mobile workforce solutions market, accounting for around 65% of the total market share. This deployment model is preferred by the enterprises owing to the low risks associated with business continuity, including disaster recovery. Vendors are offering cloud solutions that have efficient recovery systems to minimize downtime. The leading vendors in the global mobile workforce solution market include
The leading market vendors are expected to focus more on launching mobile-self-service applications in the years to come. It signifies a new technique of workforce management. For instance, a smartphone based mobile workforce application could give employees direct access to their HR data, and let them clock in or out remotely. Similar application areas are expected to emerge as an attractive opportunity for market vendors over the next four years.
A more detailed analysis is available in the Technavio report, Global Mobile Workforce Solution Market 2015-2019.
We can customize reports by other regions and specific segments upon request.
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