OSS-BSS software: Key market research findings
- The Americas dominates the market geographically
- The OSS segment accounts for a majority of the market’s revenue
- Key vendors – Amdocs, Ericsson, Huawei, NetCracker, Oracle, and Redknee
Technavio’s market research analysts predict the global OSS-BSS software market to grow at a CAGR of around 19% between 2016 and 2020. The growth of this market is augmented primarily by the rapid deployment of long-term evolution (LTE) networks. Multiple strategies such as differentiated bandwidth pricing, subsidized pricing of connected wireless modules including modems and gateways, easily deployable cross-vertical industry solutions, and bundled cloud-based platform solutions are driving the adoption of 4G for connected devices communications. During 2015, the Americas accounted for the largest market share to become the key revenue generator in the global operations support systems– business support systems (OSS-BSS) market. Increased spending on IT for improving performance, transparency, and security in the region is expected to fuel growth in the OSS-BSS market in the Americas during the forecast period.
The new market research report from Technavio presents a breakdown and analysis of the OSS-BSS segments based on the application.
“Recently, there has been a rise in the demand for customized OSS-BSS software in the market. The adoption of customized OSS-BSS software facilitates telecom service providers to deliver bundled services to enhance the user experience. Major OSS-BSS functions such as CRM, business intelligence (BI), convergent billing, and revenue assurance require customized software. As a result, telecom operators are implementing customized OSS-BSS software that have the capability and flexibility to accommodate changes,” says Rakesh Panda, Lead Analyst, ICT, Technavio Research.
By 2020, the OSS software segment will account for a market revenue of almost $37 billion to continue its dominance over the global OSS-BSS software market. The need for customer-centric communication service providers (CSPs) and applications that improve customer experience are factors driving growth in this segment of the market. OSS software helps in the fast uptake of core voice services and enables a provision solution for all subscribers. The software is capable of automatically gathering the user-end data, such as the handset or configuration settings, which is required when customers subscribe to new data services.
The key vendors in the global OSS-BSS software market include Amdocs, Ericsson, Huawei, NetCracker, Oracle, and Redknee. The growing focus on improving customer experience has pushed CSPs to realign their strategic objectives related to OSS and BSS operations. The market is witnessing intense competition because of the presence of many small and large vendors. The major OSS-BSS providers are coming up with several innovations into their convergent charging software. Competition in this market will intensify during the forecast period with the entry of Telecom network infrastructure providers.
A more detailed analysis is available in the Technavio report, Global OSS-BSS Software Market 2016-2020.
