Benefits of remote diagnostics for the automotive industry

truck platooning

Imagine it’s the dead of winter and you are experiencing car trouble. You’re forced to stop on the side of the road. You’re waiting at least an hour for roadside assistance, and the inclement weather certainly isn’t helping the situation. You’re stuck, you’re freezing, and you don’t even know how long it will take to fix the problem once the technician arrives.

But what if you could have been able to determine the problem with your vehicle even before it happened? What if you could know exactly how long you’d be able to drive before a problem occurred? And, even more importantly, what if you were able to automatically send the information to your local service center before you got there or before a technician got to you? Well, thanks to the power of automotive remote diagnostics, you can do all this and more.

Related: see who made our list of the top automotive infotainment companies  

Why automotive remote diagnostics matters

Automotive remote diagnostics or remote vehicle diagnostics has become hugely important in improving vehicle performance and safety because it allows for the continuous monitoring of real-time data through a wireless network. Automotive remote diagnostics is critical for businesses because it provides benefits throughout the entire production and sales cycle, from the original equipment manufacturer all the way to the service center. The technology can be used to help reduce service time, fix vehicle issues, and prevent further failures in the long-term.

automotive remote diagnostics; infographic

Opportunities

Automotive remote diagnostics also opens up a giant competitive playing field for providers in telematics, telecommunications, telecom hardware, communication device manufacturers, and diagnostic tool suppliers. Key vendors include Bosch, Continental, and OnStar, but with the market in the Americas reaching $8.98 billion by 2020 and growing at a CAGR of 13.18%, we should expect to see many more vendors in the years to come.

Automotive remote diagnostics presents a host of possibilities beyond just dealing with performance-related issues. It seems that we’ve only just begun to scratch the surface when it comes to this incredibly beneficial technology.

View 2016-2020 Global Automotive Remote Diagnostics Report