The global building maintenance services was valued at over USD519 billion in 2016 and is anticipated to reach revenues of close to USD670 billion by 2021.
Procurement market intelligence analysts have announced the top five leading suppliers for the building maintenance services in their latest research report. The Middle East and Africa, especially Saudi Arabia, is the fastest-growing building maintenance market with a projected CAGR of more than 10% through 2021. The government’s initiative to build and develop smart cities across the country and growth in infrastructure activities will help in the development of this region.
This category spends intelligence report is based on the synthesis, analysis, and interpretation of information about the global building maintenance services collected from specialized sources. The analysts have derived insights using a mix of primary and secondary research with an aim to provide a holistic picture of the market.
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Competitive vendor landscape
The vendors in the market are developing building automation systems that regulate ventilation, air conditioning, HVAC, and lighting systems in buildings to control energy consumption and help buyers meet their sustainability goals. The introduction of wearable and app-based technology help control building equipment from remote, centralized locations via IoT and access workflow-related information and updates. The suppliers in the market are actively adopting waste minimization, composting, and recycling programs to reduce the volume of waste generated, waste disposal costs, and the volumes of scrap that end up in landfills. The vendors are also offering value-adds such as security, catering, consultation, and LEED documentation to save cost and enhance customer loyalty.
“The building maintenance service providers are adopting IoT technology such as smart sensors that will help them sustain the fierce competition in the market. These systems help to track and monitor various parameters such as building temperature and the intensity of lighting from centralized and remote locations. The vendors are also using predictive analysis to gather information and insights on energy consumption patterns and requirement of prognostic maintenance. These sensors are also equipped to raise alarms for possible accidents or unfavorable incidents caused by equipment failure,” says Angad Singh, a category specialist at Technavio.
Top five suppliers in the building maintenance services market space
SODEXO
The company operates in the automotive, BFSI steel, oil and gas, food and beverage industries, manufacturing, retail, healthcare, chemical, government agencies, and FMCG. Recently, it entered a 10-year contract by Rio Tinto to deliver facility management services for its operations in Australia.
Key services of Sodexo include on-site facility management, personal and home services, and benefits and reward services.
Compass Group
The company designs service frameworks that enhance its service capabilities and provide high-quality services to customers. The company serves are healthcare, education, sports and leisure, technology and telecom, automobile, and retail industries.
Key services of Compass Group include FM support services, food services, building operations maintenance, security and emergency services, project management, and outdoor services.
CBRE Group
The CBRE group operates in major industries that include legal, industrial, retail, healthcare, hospitality, energy and sustainability, education, government, retail, IT, transportation and logistics, BFSI, and FMCG. In recent times, the company entered a contract with Shell to service 7,000 fuel stations across 22 countries.
Key services of CBRE group include facilities management, plumbing and pipefitting, operations and maintenance management advisory services, energy and sustainability platform management, and proprietary technology services.
ISS
The company performs around 30 billion square meters of cleaning activities per year globally and operates in the IT, automobile, government, food and beverage, BFSI, healthcare, business services, transportation and logistics, retail and wholesale services, energy, hotel and leisure, and entertainment sectors.
Key services of ISS include facility management, cleaning services, support services, property services, catering services, and security services.
C&W
The company operates in the BFSI, data center, education, energy, FMCG, healthcare, hospitality, legal, life sciences, media, retail services, technology and telecommunications, and transportation and logistics sectors. Recently, it started a unit called the C&W Services after its merger with DTZ that offers comprehensive services with a strong regional presence across major global markets.
Key services of C&W include engineering and maintenance services (mobile), housekeeping and janitorial services, staff optimization and development, catering and hospitality services, compliance and regulatory management, and environment, health, and safety valuations.
A more detailed analysis is available in the procurement market intelligence report titled, ‘Global Building Maintenance Services – Procurement Market Intelligence Report 2017-2021’.
