According to Technavio’s latest market research study, the global interactive kiosk market is expected to grow at a CAGR of more than 13% during the forecast period, 2017-2021.
This report by Technavio provides an in-depth analysis of the global interactive kiosk market in terms of revenue and emerging market trends. The report also includes an up-to-date analysis and forecasts for various market segments and all geographical regions.
Technavio research analysts categorize the market based on the product type
The top three revenue contributing product segments are discussed below
Global interactive kiosk market by retail: Kiosks help vendors in cost optimization by reducing the labor and infrastructure setup. Technological innovations in the retail segment are expected to drive the growth of the global interactive kiosk market as they hold the major shares. North America dominates the global interactive kiosk market for the retail sector with the US being the major contributor.
“Interactive kiosks are gaining popularity for enhancing customer satisfaction as they operate in a self-service mode and provide vital information to users in airports, retail outlets, and supermarkets,” says Ujjwal Doshi, a lead analyst at Technavio for research on publishing and advertising.
Global interactive kiosk market by travel: Interactive kiosks are gaining popularity in the travel and leisure industry as they help planning tours in an organized manner by providing information readily. They also provide additional information on surrounding areas and can also direct travelers with optimized traffic routing from one location to another.
Global interactive kiosk market by finance: Financial service providers such as banks have started using interactive kiosks in most of their branches to organize their services for the customers visiting their branches. Interactive kiosks help reduce queues in banks by providing 24/7 banking service options. Interactive kiosks also help answer the FAQs and reduce the time spent by bank employees as well as customers.
The top vendors operating in the global interactive kiosk market are:
- Diebold
- IBM
- KIOSK Information Systems
- NCR
- HP
- Panasonic
- Samsung Electronics
- Slabb
Other prominent vendors in the market include FLEX, IER, iKS Technologies, Photo Finale, Meridian, Phoenix Kiosk, and Rosendahl Conceptkiosk.
A more detailed analysis is available in the Technavio report titled, ‘Global Interactive Kiosk Market 2017-2021’.
Other related reports
- Global Self-service Kiosk Market 2016-2020
- Global Retail Display Market 2017-2021
- Global Timing Controllers Market 2017-2021
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