- The key vendors in the Global Problem Management Software Market 2014-2018 are Alcatel-Lucent SA, CA Technologies Inc., HP Co., ServiceNow Inc. and Zoho Corp. Pvt. Ltd.
London, 15 October 2014: TechNavio, an independent tech-focused global research firm, has announced the publication of its market research report on the Global Problem Management Software Market 2014-2018. An increase in the adoption of cloud-based services is one of the major trends in this market. Currently, the market is witnessing an increase in the adoption of cloud-based problem management software due to features such as scalability, easy access, uninterrupted service, and flexibility. The Global Problem Management Software market is expected to grow at a CAGR of 5.9 percent during the forecast period of 2013-2018.
Problem management software offers proactive IT management and provides all the necessary functionality and reporting to ensure the minimum impact of infrastructure issues. However, the main objectives of the software are to prevent the occurrences of problems and resulting incidents, minimize the impact of incidents that cannot be prevented, and eliminate the recurring incidents.
“Organizations need to install new/innovative technology to survive in the competitive scenario and also update it when a new version of software is available,” says Faisal Ghaus, Vice President of TechNavio Research.
“Problem management software contains databases that provide information with respect to issues occurring at the time of updating or installing the software. This helps technicians/organizations to understand whether or not the software meets the system requirements.”
To define the market conditions in the next 3-4 years, TechNavio analysts have conducted in-depth analysis of the impact of market drivers, challenges and trends featuring data on product segmentations, vendor shares, growth rate by revenue and an evaluation of the different buying criteria in the order of importance.
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