In general, all companies use Customer Relationship Management, or CRM, to track and organize contacts with their current and prospective customers, improve services provided to those customers or with the aim of using their contact information for targeted marketing.But what are the applications that CRM include? Sales automation, marketing automation, contact center, analytic applications, and…
Billing software include several diverse functions such as pricing management, rating,partner management and service authorization. Discounting and promotions,billing cycle and financial management, as well as payment & collections, are some of the other functions of this software.How can telecommunication service providers easily manage billing processes and functions? TechNavio Insights has just published the report “Telecom…
If you happen to work in the VoIP Equipment sector, there is not much you should be worried about. Though the Credit crunch has generally affected all business sectors, the Enterprise VoIP Equipment does not seem to be facing many difficulties.TechNavioTM Insights assure that the VoIP Equipment sector is definitely the fastest growing segment of…
