TechNavio recognizes the following companies as the key players in the SMB Unified Communication (UC) Market in the US: Alcatel-Lucent S.A., Avaya Inc., Cisco Systems Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., ShoreTel Inc., and Siemens Enterprise Communications Inc.
Commenting on the report, an analyst from TechNavio’s team said: “Enterprise mobility is an important factor that can help organizations to increase productivity and flexibility in today’s business environment. Enterprise mobility helps establish connections with businesses, workplace, and customers without time and location constraints. Moreover, the high penetration of smartphones in the US is driving the demand for UC solutions since they support a mobile workforce. Many UC providers and vendors have integrated mobile support and features that enhance the usage of smartphones in UC. For instance, features such as voicemail-to-text, fixed mobile convergence, and mobile presence have been introduced to enhance the communication experience of end-users. Thus, the increasing demand for enterprise mobility is an emerging trend that is expected to have a positive impact on the growth of the market during the forecast period.”
According to the report, one of the main drivers in this market is the increased need for affordable enterprise communication solutions. In the US, the infrastructure cost of enterprises is increasing rapidly owing to the growing employee strength. Hence, SMBs are looking to reduce their overall operational costs to maintain healthy profit margins. UC helps SMBs reduce their infrastructure cost and their communication and transportation costs.
Further, the report states that one of the major challenges in this market is the need for SMBS to make a high initial investment to install UC components. A UC system consists of components such as a telephony system, telepresence equipment, and internet connectivity. In addition, enterprises have to incur costs for high-speed internet connections.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. For further information on this report, please visit https://www.technavio.com/report/smb-unified-communication-uc-market-us-2…
TechNavio, the market research platform of Infiniti Research Ltd., publishes periodic market research reports on niche and emerging technologies. For more information on our market research, please visit https://www.technavio.com/telecom-and-networking
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TechNavio Announces the Publication of its Research Report -SMB Unified Communication (UC) Market in the US 2012-2016
