All organizations know that properly organized documents and data are the key to smarter decision making, and a solid Enterprise Content Management (ECM) strategy is the key to this.
ECM is a software toolkit that helps organizations take control of their content. It allows the ingestion, archiving, and management of content that can be easily integrated with third-party systems within a content workflow.
The new trend in ECM is pointing towards SaaS models, which deliver ECM as a service, where the solution is hosted in the cloud and accessed through a web browser. It’s deployed and managed by cloud service providers, and end-users are able to use the service on a pay-per-use model.
The Global SaaS-Based ECM Market is growing at a CAGR of 31.11 percent from 2013-2018, as more organizations opt for this cheaper, easier ECM model.
Here’s why you should consider SaaS-based for your business:
Hybrid Cloud ECM Solutions
Hybrid cloud-based ECM is a great opportunity for organizations to tap into the benefits of cloud applications without compromising the security of their business-critical content. Hybrid SaaS-based ECM solutions are an effective model for enterprises as they allow end-users to move their content to the cloud.
In addition, hybrid ECM is a suitable solution for cloud-based applications because mobile users can enhance the collaboration without disturbing existing production applications.
Highly Productive Interfaces
Many organizations offering SaaS-based ECM services are starting to see the value of offering personalized, highly productive interfaces for their products, which focus on delivering relevant content to each visitor. Organizations are adopting different technology resources to deliver the right information at the right time and create personalized web experiences for their customers.
More Customized Solutions
Vendors in the market are spending a lot of time and money on customized, horizontal solutions that are tailor-made for specific industries. These systems are focused, and directed toward a particular type of customer. They are pre-configured to the needs of customers to a much greater extent, which is necessary for reducing deployment costs and reducing the total cost of ownership.
Integration with Mobile Devices
Employees are more and more frequently using smartphones, tablets and other gadgets for work. So effective content management needs to integrate these mobile devices into the wider ECM system. And vendors aren’t blind to these benefits—effective integration between the document management system, web content management system and tablet devices gives a vendor a significant competitive advantage because data can be accessed on the move from anywhere and at any time.
