TechNavio today published its report Enterprise VoIP Equipment Market in North America 2010“2014. The report aims to aid decision-makers™ understanding of the significant trends impacting this Enterprise VoIP Equipment market in North America.
Commenting on the report, an analyst from TechNavio™s Telecom team said, Turning voice messages into text is gaining popularity. It enables users to read their voice mail messages in any order rather than having to negotiate a tedious key-press menu to listen to them in sequence which would take time and also might affect the quality. They can also send replies for delivery as text or email messages. The attraction for providers is equally clear: they can almost always get away with charging for transcription, some $5 and up for about 30 messages per month. This service would reduce human intervention and increase the demand for VoIP in enterprises where it is needed the most.
According to the report, the main driver for enterprises choosing VoIP is that it provides an integrated phone system across multiple locations. The traditional phone systems, on the other hand, need several lines, several different networks and hence the whole system works as a separate system. It becomes difficult to not only maintain different lines but also have a central system that offers greater transparency and consistency. VoIP provides a central system that efficiently handles a large amount of information and maintains transparency. This has increased the adoption of VoIP by organizations and is thus driving the market.
The report also discusses that meeting quality of service expectations is one of the biggest challenges for internet telephony.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key players.
TechNavio, the market research platform of Infiniti Research Ltd, publishes periodic reports on niche and emerging technologies. For further information, please visit https://www.technavio.com/content/enterprise-voip-equipment-market-north-amer…
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TechNavio Announces the Publication of its Report – Enterprise VoIP Equipment Market in North America 2010-2014
