TechNavio recognizes the following companies as the key players in the Global Collaboration Services Market: Alcatel-Lucent SA, Avaya Inc., Cisco Systems Inc., IBM Corp., and Microsoft Corp.
Commenting on the report, an analyst from TechNavio’s Telecom team said: ”Enterprises are depending on social media for marketing and communication to improve their customer reach. Enterprise social networking continues to penetrate business-to-business and business-to-customer communication. The integration of collaboration services and social networking is yet to be standardized. However, as the access of social networking through mobile devices is increasing, it will become more popular for communication and collaboration in the workplace. Also, more mobile collaboration solutions will integrate social networking streams and features in solutions. This also helps in providing interoperability between enterprises and consumer social networking sites.”
According to the report, among the numerous growth drivers for the Global Collaboration Services market, the increasing need for sharing information among organizations is the major growth driver. As a result of business expansion and globalization, enterprises are expanding their businesses globally. This increases the demand for international communication facilities for sharing information.
Further, the report states that one of the main challenges is the uncertainty over return on investment. A collaboration service system is considered as a cost center by organizations for which the return on investment is unknown, and it is difficult to calculate. The system consists of components such as a phone system, tele-presence equipment, etc., along with high installation costs.
The report also includes a discussion of the other vendors operating in this market. The other vendors in the market are BroadSoft Inc., Good Technologies Inc., Interactive Intelligence Inc., Mitel Networks, NEC Corp., Oracle Corp., SAP AG, ShoreTel Inc., Siemens AG, and Toshiba Corp.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. For further information on this report, please visit https://www.technavio.com/content/global-collaboration-services-market-20…
TechNavio, the market research platform of Infiniti Research Ltd., publishes periodic market research reports on niche and emerging technologies. For more information on our Engineering market research, please visit https://www.technavio.com/telecom
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TechNavio Announces the Publication of its Research Report “ Global Collaboration Services Market 2012-2016
