A highly fragmented and competitive market, the janitorial cleaning sector has grown tremendously due to high demand from large organizations, healthcare facilities and warehouses. With growing demand for these services, suppliers are trying to beat out the competition by incorporating innovative technologies to manage services efficiently. No-touch technologies, robotic cleaning products, IoT applications, and janitorial software are some of the latest innovations that enhance category management strategy by reducing the complexities involved in the procurement process.
Procurement managers at Technavio are of the opinion that the category spend on the janitorial cleaning services will increase steadily in the next five years. The rise in the number of commercial buildings, along with increasing demand for high levels of cleanliness are major drivers of this industry. Some of the top suppliers of janitorial cleaning services, as identified by our category specialists, are:
Aramark
Founded in 1959, Aramark is based in Pennsylvania. The company provides facility services, including janitorial services to more than 1,500 educational institutions and 1,200 healthcare companies across the globe. Ground maintenance services, housekeeping services, and floor cleaning and other public janitorial services are the primary services provided by Aramark. For its outstanding performance and service, the company recently received the Sustainability Partner Award from Citi. FacilityFit is its latest software platform for improving the patient experience in hospitals through better management of cleaning services at hospitals and other health facilities.
C&W Services
Based in Massachusetts, C&W Services has more than 65 years of experience in providing cleaning services. With more than 600 clients across North America, C&W Services is one of the leaders in green cleaning services. Recycling and waste management, specialty cleaning services, and maintenance services are some of its primary areas of work. The company at present serves in three countries.
Jani-King
One of the largest commercial cleaning companies, Jani-King has a global network of over 9,000 franchisees. It provides quality trash disposal, floor cleaning, high-dusting and furniture cleaning, and breakroom & restroom cleaning services to hospitals, hotels, sporting venues, universities, restaurants, manufacturing facilities and other commercial buildings. Recently the company signed a contract with the University of Houston and the Aramark Educational Facilities of Texas to provide facilities cleaning services.
ABM
One of the oldest and leading janitorial service providers in the world, ABM is based in New York. Apart from providing customized services to various industries such as education, healthcare, and manufacturing, ABM is known for using technologies and tools (such as microfiber cleaning tools and chemical-free automatic scrubbing machines) to deliver efficient services. In 2015, the company acquired Westway Services Holding, a technical engineering services provider, to increase its strength in the UK and procure technical support for its business. This year it made it into the Fortune 500 list of the largest US-based companies for the first time.
ISS
Based in Denmark, ISS is a leading cleaning services provider that also serves as a reseller of goods such as cleaning equipment and materials for clients. Every year, the company undertakes cleaning contracts for around 29 billion square meters across the globe. This year, the International Association of Outsourcing Professionals gave a five-star rating to ISS for excellence in delivering services to customers.
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