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Growing adoption of ITSM to bring about operational flexibility in organizations
ITSM: Key market research findings The Americas to dominate the market geographically The IT and telecom sector to be the largest end-user segment Key vendors – BMC Software, CA Technologies, HP, and IBM Technavio’s market research analysts predict the global ITSM market to grow at a CAGR of around 8% between 2016 and 2020….